Frequently asked questions

You can check text messages (SMS, WhatsApp, emails), URLs and links, screenshots of messages or websites, and QR codes. For screenshots and QR codes, upload an image file and our system will extract and analyse the text or URL automatically.

ScamChecker is trained to identify: phishing emails and websites, smishing (SMS scams), vishing scripts, fake invoices and payment requests, romance scams, tech support scams, lottery and prize scams, fake parcel delivery notices, investment fraud, impersonation of banks and government agencies, and more. If you encounter a new type of scam, contact us so we can improve detection.

ScamChecker works globally — it can analyse content in any language, and the AI understands scam patterns from around the world. Where relevant, we provide country-specific fraud reporting links (e.g. Action Fraud for the UK, FTC for the US, ACCC for Australia). If your country is missing, let us know and we'll add it.

No. ScamChecker is complementary to antivirus software, not a replacement. Antivirus software monitors your device for malware. ScamChecker analyses specific content you paste or upload before you click or act on it. We recommend using both.

No. Content you submit for analysis is processed entirely in memory and immediately discarded when the analysis is complete. We never store, log, search, or train AI models on what you submit. Our AI provider (Anthropic) is contractually prohibited from using API inputs for training.

ScamChecker is highly accurate for known scam patterns, phishing URLs, and common fraud types. However, AI is probabilistic — it can make mistakes. A LOW risk verdict does not guarantee content is safe, and a HIGH risk verdict does not guarantee it is a scam. Always apply your own judgement, especially before making financial decisions. We are constantly improving the model.

Email us at support@scamschecker.co with 'False Verdict' in the subject line. Include a description of what you submitted and the verdict you received (but do not include sensitive personal information). Every report helps us improve the AI's accuracy.

The free plan includes 5 checks per month, a risk verdict with the reasons behind it, and step-by-step advice for each check. No card is required. You do need an account, because your monthly allowance is tracked against it.

Premium is $3.99/month or $32/year and gives one person unlimited checks (fair use: 300/month), the full explanation behind every verdict, and incident help if you have already clicked or paid. Family is $6.99/month or $56/year and covers up to 5 people sharing a 600-check monthly allowance. If you would rather not subscribe, you can buy a pack of checks instead — 20 for $1.99 or 75 for $4.99 — and they never expire. You can change or cancel a plan at any time from your Account page.

Yes. You can cancel at any time from your Account page. Cancellation takes effect at the end of the period you have already paid for, and you keep full access until then.

The Family plan owner invites up to 4 other people by email. Each person gets their own account and their own private checks — nobody, including the plan owner, can see what anyone else submitted. The 600-check monthly allowance is shared across everyone on the plan. Only the owner can add or remove members.